PHORM

Support

Last updated: September 3, 2026

Contact

Email support@ptwith.app — we reply within 1–2 business days. Include the device identifier shown at the bottom of the Profile tab so we can find your data.

How do I cancel or restore my subscription?

Cancel: iOS Settings → your name → Subscriptions → Phorm. Restore on a new device: open the paywall and tap "Restore" — your subscription is tied to your Apple ID.

How do I change my equipment or training days?

Profile → Training → Equipment / Training days. Changing them rebuilds your plan with AI (this uses one of your weekly rebuilds; your logs are kept).

Why is a feature limited?

AI plan rebuilds and photo scans have fair-use limits. You can see how many you have left under Profile → AI Usage, together with when they reset.

Can I edit a workout?

Yes. Open a day from the Plan tab and tap Edit to reorder exercises, change sets, reps and rest, or hold an exercise to remove it. Add new movements from the Library.

How do I delete my data?

Delete the app, or email us your device identifier and we will erase everything linked to it.

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